MOVEit - Request a Password Change Link
Using the Request a password change link
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Click on the “Request a password change link”
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Here’s where they see the change password message. They enter their MOVEit userid in the field and click on the
“Request Password Change” button as instructed. An email message containing a link to the “Change Password” page in
MOVEit will be sent to the email address on file in their account.
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The system will provide them this screen after clicking the “Request Password Change” button.
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Next, they click the provided link in the email message they receive.
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They are taken to this “Change Password” screen. The password requirements are provided for them.
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Information can also be found by clicking on the “Online Manual” link at the logon page of MOVEit,
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and going through the “Getting Started” section.
Note that the “Request a password change” link on MOVEit’s logon page will not respond if the individuals account has been locked out.
You can also refer them to pages 4 through 7 in our Secure FTP user’s guide.